Ivanti HEAT Neurons – ITSM ITAM – Tenant Review – STG UAT PROD – Holy Trinity.mp4

FESCH.TV INFORMIERT:

Ivanti Neurons, Ivanti Service Manager (ITSM), Ivanti Asset Manager (ITAM) customers have 3 tenants (environments) that I like to call the „Holy Trinity“.

STG – Stage Environment for Development and System Testing by the Ivanti Consultant / Administrator only

UAT – User Acceptance Testing Environment for End User validation of business requirements by the UAT Test Team
PROD – Production Environment

Any configuration changes to Ivanti Neurons ITSM/ITAM should always follow the SDLC (System Development Life Cycle), that is development & system testing in Stage, then push to UAT for End User Acceptance Testing, and finally upon UAT Sign-Off push the changes to PRODUCTION.

Who is a19 Consulting?

Providing HEAT Best Practices and now Ivanti Best Practices, for Ivanti Neurons, Ivanti Service Manager (ITSM), and Ivanti Asset Manager (ITAM), since 1996, worldwide,

With tried, tested and true implementations and upgrades for fortune 500 enterprise clients and Ivanti Business Partners (Kifinti Solutions, DDS IT).

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for a multitude of sectors, such as Software, Government, Financial, Healthcare, Pharmaceutical, Military, Transportation, Events Management, Travel & Entertainment, Mining, Telecom, Education, Utility, Insurance, Legal, Retail, Manufacturing, Engineering, and Oil & Gas